Knock JockeyTerms of Service
Last updated: August 13, 2026
These terms govern your use of Knock Jockey. By subscribing or using the app, you agree to them.
The service
Knock Jockey is web-based software for door-to-door sales teams. It displays property information on a map, lets representatives claim territory and record outcomes, and generates driving routes. We provide it as a subscription.
Your account
You are responsible for everything done under your account, including by the representatives you authorize. Keep sign-in PINs confidential, issue a distinct PIN to each representative, and tell us promptly when someone should lose access. You must be authorized to enter into these terms on behalf of your business.
Acceptable use
You agree to use Knock Jockey lawfully. In particular you will not use it to:
- Harass, intimidate, or repeatedly return to a household that has asked not to be contacted
- Ignore posted no-soliciting notices or local solicitation ordinances, permit requirements, or curfews
- Misrepresent who you are or who you work for
- Scrape, resell, or redistribute the property data we provide
- Share account access outside your business
Door-to-door solicitation is regulated differently in every city and county. Complying with the rules where your team knocks — including permits, registration, and hours — is your responsibility, not ours.
Property data
Property records shown in the app come from publicly available real estate sources. We provide them as a targeting aid and make no warranty that any record is accurate, current, or complete. Sale dates, prices, and property characteristics may be wrong or out of date. Do not rely on them for any decision that requires verified data.
Storm and weather layers, where available, indicate where damage was reported. They are not an assessment of any specific property. Any representation you make to a homeowner about damage to their property is yours, and must be based on your own inspection.
Fees and billing
Subscriptions are billed monthly in advance, per representative, at the rates published on our pricing page. Volume rates apply to your entire representative count. Payments are processed by Stripe. Fees are exclusive of taxes.
Changing your representative count changes your rate from the next billing period. Charges already incurred are not prorated or refunded automatically, but if something goes wrong, email us — we would rather fix it than argue about it.
Cancellation
You may cancel at any time; your subscription runs to the end of the paid period and does not renew. We may suspend or terminate an account for non-payment or for a material breach of these terms. On request after cancellation we will delete your data within 90 days.
Availability
We work to keep Knock Jockey running but do not guarantee uninterrupted service. Maintenance, third-party outages, and the availability of upstream property data can all interrupt it. The app is designed to keep working offline where it can.
Ownership
We own the software. You own the knock activity and outcome data your team records, and you may request an export at any time. You grant us the limited right to process that data in order to run the service for you.
Disclaimers and liability
The service is provided "as is," without warranties of any kind to the fullest extent the law allows. We are not liable for indirect, incidental, or consequential damages, or for lost profits. Our total liability for any claim is limited to the fees you paid us in the twelve months before the claim.
Nothing here limits liability that cannot lawfully be limited.
Changes
We may update these terms. Material changes will be emailed to subscribing businesses. Continuing to use the service after a change means you accept it.
Governing law
These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law rules. Disputes will be brought in the state or federal courts located in Maricopa County, Arizona.